Frequently Asked Questions
How long does it take to have my jacket
A: We normally have your jacket for 7 days or less. If we receive a jacket on a Monday, then it should be going back to the owner by the next Monday.
Q: Are the dyes permanent, do the rub off?
A: No the dyes don't rub off and they ARE permanent. We use only the best quality dyes, and are very similar to the dyes used by the original company that colored your jacket.
Q: What's the most popular color for leather jackets? A: I'd say the most popular leather jacket color is black. Fallowed by espresso (very dark) brown. If your looking to sell a jacket and would like to have it re-dyed (to look like new) before selling it, that I'd recommend dying it black . It's the best seller.
Q: Can I change the color of my jacket?
A: Yes, in many cases you can change the color of your jacket to just about any color that you'd like to have it. In some cases the leather in a coat and the way that it was tanned may limit what color you may have it re-dyed to, but in many cases the choice is only limited by your imagination.
Q: Do you re-dye suede jackets too?
A: NO, typically we don't re-dye sued jackets, but some times we do. The company that made the suede dye's that we used went out of business after 175 years. So probably the best answer is "some times". If you'd like to call to see about your suede jacket please feel free to do so. Because "if we can we will" .
Q: How do I send my jacket to you?
A: We recommend that all items be mailed with at least delivery verification, and signature requested is always good too. Unless other wise requested we return all items with delivery verification and tracking numbers.
Q: How do I pay for the service?
A: Upon completion of your jacket re-dye re will send you a photo of the completed job, and request payment via Pay pal.
Q: What if I don't have Pay Pal?
A: If you don't have Pay pal, or prefer to not use internet $$ options, than we're happy to accept a check or money order for our services. For rapid service it's wise to include (if not using pay pal ) your preferred method of payment with your jacket. Other wise we will be waiting for payment prior to shipment, and waiting is OK with us, if it's OK with you.